Terms of service

Welcome to Doze Wellness. These Terms of Service (“Terms”) govern your use of our website, online store, and any related services, content, features, or tools (collectively, the “Services”). By visiting our site and/or purchasing something from us, you agree to be bound by these Terms. Please read them carefully before using our Services.

1. General Conditions
   By accessing or using our website, you represent that you are at least the age of majority in your state or territory of residence. You may not use our products for any unlawful or unauthorised purpose. We reserve the right to refuse service to anyone for any reason at any time.

2. Accuracy of Information
   We do our best to provide accurate product descriptions, pricing, and images, but we do not guarantee that all information is error-free. We may correct any errors, inaccuracies, or omissions, and update information or cancel orders if necessary, without prior notice.

3. Products and Services
   All products are subject to availability and may be discontinued at any time. Prices are subject to change without notice. We reserve the right to limit quantities of any products or services offered and to refuse any order at our discretion.

4. Pricing and Payments
   All prices are listed in Australian Dollars (AUD). We use Shopify’s secure payment system to process orders. By completing a purchase, you authorize us and our payment provider to charge your selected payment method for the total amount of your order, including shipping and taxes.

5. Shipping and Delivery
   We aim to process and dispatch orders quickly, but delivery times may vary due to factors outside our control. Estimated delivery dates are not guaranteed. For details, please see our Shipping Policy.

6. Returns and Refunds
   Our Returns & Refund Policy is part of these Terms. Please refer to the Returns Policy page for full details on eligibility, timeframes, and refund procedures.

7. Account Information
   You agree to provide current, complete, and accurate information for all purchases made at our store. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.

8. Intellectual Property
   All content, designs, logos, text, graphics, and product images on this website are the property of Doze Wellness or its licensors and are protected by copyright and trademark laws. You may not reproduce, modify, distribute, or exploit any content without prior written consent from Doze Wellness.

9. Third-Party Tools and Links
   We may provide access to third-party services (such as payment processors, analytics, or social media integrations). We do not control these services and are not responsible for any issues arising from your use of them. Use of third-party links is at your own risk.

10. User Submissions and Feedback
    If you send us comments, ideas, reviews, or suggestions, you agree that we may use them freely for business purposes without restriction or compensation. You are responsible for ensuring that any content you submit does not violate the rights of others.

11. Prohibited Uses
    You may not use our site or products for unlawful purposes, to violate any regulations or intellectual property rights, to harass others, to upload malicious code, or to interfere with the security features of the Services.

12. Limitation of Liability
    To the maximum extent permitted by law, Doze Wellness, its directors, employees, and affiliates shall not be liable for any injury, loss, or damages arising from your use of our products or Services, including indirect or incidental damages.

13. Indemnification
    You agree to indemnify and hold harmless Doze Wellness, its officers, employees, and affiliates from any claim or demand arising from your breach of these Terms or violation of any law or rights of a third party.

14. Personal Information
    Your submission of personal information through the store is governed by our Privacy Policy, available on our website.

15. Governing Law
    These Terms are governed by and construed in accordance with the laws of Victoria, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Victoria.

16. Changes to Terms
    We may update these Terms at any time without prior notice. The latest version will always be posted on this page, and continued use of our Services signifies acceptance of the updated Terms.

17. Contact Information
    Questions about these Terms should be sent to us at hello.dozewellness@gmail.com or mailed to:
    Doze Wellness
    Unit 2302/18 Yarra Street, South Yarra, VIC 3141, Australia.