30-Day Money-Back Guarantee

30-Day Money-Back Guarantee

We stand behind Doze Matcha. If it's not for you, here's how it works:

Unopened Pouches

Return within 30 days of delivery for a full refund, no questions asked. Item must be unopened and in original packaging.

Opened Pouches

If you've tried it and it's genuinely not working for you, contact us at support@dozewellness.com.au within 30 days of delivery. We'll review your case and offer a refund at our discretion. This guarantee is available once per customer.

How to Claim

1. Email us with your order number
2. We'll confirm eligibility and next steps within 1 business day
3. Approved refunds are issued to your original payment method within 5–10 business days

This guarantee is in addition to, and does not limit, your rights under Australian Consumer Law.